How AI buyers research B2B software now
B2B buyer behavior changed twice in two years. First search, then research. Today the modal path is: ask ChatGPT or Perplexity, get a shortlist of vendors, click into two or three of them, decide.
Quick answer
If you are not in the AI shortlist, you do not get the click. If the click you do get is not routed hard, you do not get the meeting.
The new four-step path
- Ask AI. "What is the best tool for X?"
- Read the AI answer. 2 to 5 vendors named, sometimes with a citation.
- Visit 2 to 3. Pricing, integrations, security, customer logos.
- Decide. Book a call, start a trial, or skip.
What this means for your site
- Top-of-funnel content matters less than top-of-funnel citations.
- Pricing and proof pages do more work than blog posts.
- The traffic you do get is closer to a decision than ever.
See how SiteSonar covers this end to end →